Overborder General Manager

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Unique Personnel are currently seeking candidates for their open Overborder General Manager position in Johannesburg, Gauteng through Go Job Search. Are you an experienced candidate looking to take up a Overborder General Manager role such as with an industry leading company like Unique Personnel?

Job Number 68439 Job Type Permanent Job Title Overborder General Manager Computer Skills MS Office Suite Industry Logistics and Supply Chain City Johannesburg Province Gauteng Job Description REPORTS TO : OPERATIONS DIRECTORMain purpose of job:Full management function of the Overborder Transport business, including:Operational excellence:Transit timesCARLO accuracyCARLO livelinessCustomer feedback (internal / external)ComplaintsDashboardsLive trackingLive regional lane feedbackTeam buildingManagement of Overborder Ops teamKey a/c mgmt.Business Development / growthSupplier relations,Financial & Admin, ControlOperating system management and developmentDaily Management Feedback / ActionsTransit timesManage Operational Staff:Motivate and create a positive atmosphere for the staff to work and develop within. • Ensure that staff adhere to the operational guidelines at all times. • Ensure that work loads are distributed evenly amongst staff. • Assist staff with issues where they might not have the necessary know how to provide the correct level of service (operational excellence). • Ensure transfer of knowledge and skills to staff. • Ensure that staff follows operational processes at all times.Financial Control:Have an understanding of which debtors currently have overdue amounts and work with Financial Manager in recovering funds by resolving queries and providing feedback to the client. • Ensure that creditors invoices relating to the department are captured by as per the requirements and queries (where applicable) are addressed. • All Shipments are managed in real time • Ensure that invoicing is up to date at any given time with special attention to CBO clients. • Manage and review processes to make sure that there are no loss files and processes are improved. • Ensure files structures are correct. • On time billing • Strong pod managementReview and maintain operational processes:Continuously review operational processes to make sure that they allow efficiencies and profitability throughout the division. • Continuously manage and review transport management system to ensure controllers are entering data timeously and accurately. • Manage the role out of the transport management system throughout the region.Manage Key Accounts:When necessary, take ownership of key house accounts and operate shipment filesAssist clients with any queries related to operations and documentary requirements needed to successfully facility the transport process.Manage Suppliers and Buying Conditions:Together with Business unit managers, nominate and negotiate rates with suppliers to make sure that the buying conditions are in line with the current market conditions. • Ensure that controllers use the correct service providers and rates charges are in line with agreement, and that all hauliers are vetted as per transports vetting policy. • Manage the performance levels and risks of nominated service providersRate Proposals:Quality Control:Ensure that all rate proposals are up to date and in the correct format. • Quality checks must be performed randomly on operations files ensuring that all the relevant documents are kept on file • Continuously look for improvements throughout the businessStatus Reports:Ensure that controllers keep clients up to date on the progress of their shipments by sending them regular status reports. • Ensure daily dashboards are accurate and timeousCustomer Services:Ensure the highest levels of customer service at all times and attend to client’s queries

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