Account Manager

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Hire Resolve are currently seeking candidates for their open Account Manager position in null, Western Cape through Go Job Search. Are you an experienced candidate looking to take up a Account Manager role such as with an industry leading company like Hire Resolve?

Job DescriptionThis specific role falls under the Food and Beverage division. The Account Manager position will be primarily focused on management and servicing of an existing account, ensuring that all service level agreements are maintained with the account. This is a direct, customer-facing sales role with responsibility to retain existing revenues and close new revenue opportunities for both new and existing applications. A successful applicant will report to the Sector Lead, Brewing and Beverage.Role Responsibilities Effectively provide account management and ongoing service, support, and sales development to the assigned account/s.Liaise with Technical Support, Customer Service, Quality, Supply Chain and Engineering to ensure appropriate service support for the site.Consult with the Sales Director and Sector Lead to ensure account management support as negotiated and agreed, is fully met.Monitor site activities, including all operations that utilise Diversey products.Build strong relationships with key stakeholders on the customer side.Ensure reports and other tracking mechanisms are in place and data is accurately recorded and presented to the customer Management team.Consult with the Regional/Global Application Experts ensuring gaps are closed through the implementation of application practices and procedures.Attend regular calls with the Global Account Management Team ensuring compliance matters are fully addressed on site.Manage on site staff compliment ensuring all incumbents adhere to customer and company policies and procedures. Hold disciplinary enquiries when required.Take full responsibility for Operators and Technicians’ behaviours including target setting, KPI monitoring and reporting to the customer management team.Conduct performance reviews of staff based at the relevant sites and set goals and KPIs in line with customer and /or contract requirements.Management of team through regular meetings and on-site discussions.Intentionally and effectively train members on your team to ensure growth and business continuity. Behavioural Competencies Able to recognize & develop new business opportunities in new and existing accountsExcellent communication skills- verbal and written skillsClear understanding and confidence to analyse and interpret numerical dataHigh level of relationship managementAble to adopt a customer-centric approachWorks in an organized, structured and well- planned manner to ensure effective time managementHigh levels of motivation and self‐disciplineExcellent PC skills, including use of Word, Excel and PowerPoint.Ability to manage a team Education and Experience 3-4 year degree from a certified University in microbiology, food science, chemistry, engineering, or degree supportive of this roleMinimum 3 years of successful experience in food or beverage industry (sales or sales account management preferred), plant management, processing, quality assurance, or other relevant role.Experience in field sales, customer marketing, and/or category management, in addition to knowledge of working with key or strategic accounts.Current Driver’s licenseMust be willing to travelUnderstanding of hygiene and cleaning practices, equipment and products

Apply now and a member of the team at Hire Resolve will get in touch with you to discuss your career options further.

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Tagged as: Account Manager