Technical Support Engineer

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Datafin are currently seeking candidates for their open Technical Support Engineer position in Cape Town, Western Cape through Go Job Search. Are you an experienced candidate looking to take up a Technical Support Engineer role such as with an industry leading company like Datafin?

ENVIRONMENT: HELP resolve complex desktop issues relating to applications and operating systems as the next Technical Support Engineer sought by a leading Fixed Income Specialist to join its team. Your core role will be to ensure the smooth running of the company’s networking and server systems, while maintaining a high level of security. You will also be expected to create, administer and maintain virtual machines in Microsoft Hyper-V while monitoring and performing restores on the Datto Office 365 platform. The ideal candidate will be a strong problem-solver showing commitment to delivery & have excellent communication skills. You must have 5-7 years’ experience in a similar role with familiarity with Azure, Intune, SCCM & System Centre Configuration, be proficient with Windows Server 2016 and above, Exchange Hybrid and associated operations, experience in Microsoft 365 & Hyper-V and basic PowerShell.DUTIES:Install and/or upgrade Windows servers and systems.Troubleshooting systems and server errors.Create, administer and maintain virtual machines in Microsoft Hyper-V.Monitor and update the Windows codebase (servers and workstations).Act as a backup for ad-hoc network switch configuration changes.Monitor and maintain the Ubiquiti wi-fi infrastructure.Manage user access.Monitor and maintain system backups.Monitor and perform restores on the Datto Office 365 platform.Review and maintain IT process documentation.REQUIREMENTS: 5-7 Years Technical Support experience.Familiarity with MS Azure Administration, Intune and System Centre Configuration.Management (SCCM).Familiarity with Windows Server 2016 and above.Experience in Microsoft 365 applications and Windows technologies.Knowledge of Windows Hyper-V.Knowledge of Exchange Hybrid and associated operations.Basic PowerShell skills.Advantageous –Knowledge of HP Aruba, Ubiquiti and Extreme network switches.Ubiquiti access points.Datto cloud backup portal.Knowledge of IP cameras.Veeam backup technologies.Oracle Linux and Networking equipment (e.g., HP Aruba) experience.ATTRIBUTES:Can work independently.Takes ownership of tasks and show commitment to delivery.Analytical thinking and problem solving.Organisational and time management skills to ensure that work time is used efficiently.Enjoys collaboration and teamwork.Excellent communication skills.Strong listening and emotional intelligence.Pays high attention to detail.Displays good decision-making and judgement.Have learning agility (curiosity and willingness to learn).

Apply now and a member of the team at Datafin will get in touch with you to discuss your career options further.

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Tagged as: Technical Support Engineer