Key Accounts Manager

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Unique Personnel are currently seeking candidates for their open Key Accounts Manager position in West Rand, Gauteng through Go Job Search. Are you an experienced candidate looking to take up a Key Accounts Manager role such as with an industry leading company like Unique Personnel?

Job Number Job Type Permanent Job Title Key Accounts Manager Computer Skills MS Office Suite Industry Freight City Ekurhuleni (East Rand) Province Gauteng Job Description Job Function:To ensure all activities regarding the management of designated key accounts are executed and that the assigned key account portfolio grows as per the annual incentive scheme.Key performance areas:Customer relationship management:Manage customer relationships and expectations effectively and proactively across all levels of the customer’s business units, in line with:Manage the agreed commercial contractTotal company service offering. SLA/SOP and customer KPIs are in place and presented quarterly Update MDS system on a monthly basis New business developmentLead generation:Identify new opportunities within the customer’s organisation to expand service offering. Identify new business within target segments as identified by the BDE.Data analysis:Analyse and report the customer’s business on the BI Toolkit on a monthly basis to understand emerging trends within their business and industry. Ensuring timeous communication to BDE, informing of any potential changes within the customer’s business, industry and potential risk to the company Customer engagement Sales Calls:8 customer engagement per weekMonthly check in with KAM regarding customer engagements Database Quality:Establishing appropriate relationships & communication with the relevant functional area’s both internal and external to enhance customer satisfaction & ensure customer retention. All client records should always be maintained with updated:Accurate customer details pertaining to:Customer contact detailsContact name, email, current telephone number and job titleOpportunity naming conventions including correct verticals, sub verticals and revenue products.Accurate Estimated closing datesAccurate Client Revenue projections

Apply now and a member of the team at Unique Personnel will get in touch with you to discuss your career options further.

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