Customer Service Support Lead

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Unique Personnel are currently seeking candidates for their open Customer Service Support Lead position in Johannesburg, Gauteng through Go Job Search. Are you an experienced candidate looking to take up a Customer Service Support Lead role such as with an industry leading company like Unique Personnel?

Job Number 68683 Job Type Permanent Job Title Customer Service Support Lead Computer Skills Advanced Excel,SAP Industry Flavours City Johannesburg Province Gauteng Job Description Reporting to Supply Planner you will be responsible for managing sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping costs to a minimum.MAIN RESPONSIBILITIES: Process orders to ensure timely and correct delivery to customers.Process credit claims for assigned accounts, to ensure the prompt payment of invoices.Liaison with third party distributors, by actioning delivery queries, so supply is maintained.Monitor service levels on key assigned accounts.Act as a single point of contact for key assigned accounts and manage all queries and complaints with clear communication.Overseeing that customer reports are sent out weekly to all customers.Cross functional coordination to eradicate the issues affecting the Customer Service targets, in a cost-effective way.Providing the Daily Sales Report as well as the weekly Sales Estimation to the business based on Sales, Open Orders & customer insights.Any other duties that may be required of you from time to time to for full the business needs

Apply now and a member of the team at Unique Personnel will get in touch with you to discuss your career options further.

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Tagged as: Customer Service Support Lead