Network Specialist

Apply Now

Tower Group are currently seeking candidates for their open Network Specialist position in Johannesburg, Gauteng through Go Job Search. Are you an experienced candidate looking to take up a Network Specialist role such as with an industry leading company like Tower Group?

A Payments Solutions Company based in Sandton seeks the services of a Network Specialist with a Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, or a related field to start asap.Summary of the general nature of the ideal candidate: A punctual all-rounder willing to learn and share specialist skills.Great sense of responsibility and professionalism.Passionate about supporting end-users, and able to provide a High-Quality end user experience.Comfortable working within a team and with business users, ensuring that support calls are resolved accurately and timeously. Excellent team player with good communication skills and able to share knowledge openly within the team and end-users.Strong technical support skills, excellent troubleshooting and analytical skills are required. Knowledge of internal computer systems.Promote an ecosystem conducive to continuous improvement.Deal with connectivity issues in War Room type scenarios and provide root cause.Proactively manage IT and network components to prevent incidents. Main duties or tasks of the employee: Troubleshoot network, software, and operating system issues in a distributed network environment.Repair, upgrade and configure desktop computers and various office peripherals.Ensure that all support tickets are dealt with and resolved.Executing all IT related projects as assigned by Team Leader.Troubleshoot technical problem areas (in person, by telephone, or via work order) in a professional, timely and accurate manner.Upgrading and replacing network hardware.Administration of change management processes: adherence and logging of network incident and change activities as may be required.Perform server patch maintenance, system and server backups and data archiving.Implement and maintain systems to protect the company from viruses and hackers.Provide documentation and technical specifications to IT staff for planning and implementing new or upgrade of IT infrastructure.Ensure regular backup operations are maintained and implement appropriate processes for data protection, disaster recovery, and failover procedures. Skills, Qualifications and Quantities Desired experience in deployment of trading applications, troubleshooting connectivity and computer hardware and software problem.Experience with Firewalls – Fortigate, Servers – HP and Dell, VM Ware, Routers and Switches, Windows: Security Patch Management, OS, and SQL Server.IT Diploma or relevant qualification.Excellent written and verbal communication skills in English.Ability to demonstrate a good knowledge and understanding of the dynamics of ITSM and ITIL processes.Intermediate to Advanced level of IT networking.Support and troubleshooting of network devices.Routing protocols, Firewalls, Network Monitoring, Troubleshooting and Switching. System Experience: MS Office 365, including Teams.ESET.Mimecast.Event Log Analyzer.VMware, Virtualization.Active Directory.FortiGate Fabric.Event Log Analyzer.

Apply now and a member of the team at Tower Group will get in touch with you to discuss your career options further.

Apply Now

Tagged as: Network Specialist