Front Desk Assistants (x5 Positions)

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Tower Group are currently seeking candidates for their open Front Desk Assistants (x5 Positions) position in Cape Town, Western Cape through Go Job Search. Are you an experienced candidate looking to take up a Front Desk Assistants (x5 Positions) role such as with an industry leading company like Tower Group?

FDA (Front Desk Assistant)Temporary Assignment in Mowbray, Cape TownResidence Reception, Higher Education Effectively provide administrative and front of house services at residence levelEffectively manage the reception services including: Mail, Telephone and Message serviceProvide a front of house and first point of contact with residents, visitors, and guests.Ensure that the Student Housing & Residence Life access control policy is adhered to.Effective management of the residence records.Interaction and service to students and stakeholders.Maintain the official noticeboard IRO relevant Student Housing & Residence Life information.Assist in co-ordinating, executing and monitoring Student Housing policy and services at a residence levelConduct regular monitoring schedule at a residence level.Provide regular monitoring reports IRO operational activities and services to ensure efficiency, quality and standards are maintained.Assist in monitoring third party contracts including:Access ControlCleaningGrounds & GardensMaintenanceSecurityTransportMonitor and execute the provision of the following at a residence level: Cleaning, Curtaining, Furnishing, Laundry and LinenEnsure that Health and Safety legislation is adhered to at a residence level.Act as an Alternate Health & Safety Representative.Act as the residence First Aider and manage the First Aid kit and recording of all incidents.Effective record keeping and liaison with Student Housing & Residence Life central office IRO allocations Effective registration of residents.Effective recording of all room allocations.Effective management of residence records IRO RMS including:Search and view applicantsPrint / view booking schedulerRoom changes and room swopsDraw residence reportsPrint / export arrivals and departure reportsEffective co-ordination and training of student reception staff at a residence levelAssist in the appointment of student receptionists.Co-ordinate the duties and payments of student reception staff.O-ordinate induction of student receptionists, including: Policies and Protocols, Evacuation Procedures, Fire and Fire Door Alarms, as well as Emergency Procedures and EquipmentMinimum RequirementsMinimum of 2 (two) years relevant practical experience within the hospitality / facilities / student services/customer services environmentMatric / Grade 12 

Apply now and a member of the team at Tower Group will get in touch with you to discuss your career options further.

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