Claims Investigations

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Tower Group are currently seeking candidates for their open Claims Investigations position in Johannesburg, Gauteng through Go Job Search. Are you an experienced candidate looking to take up a Claims Investigations role such as with an industry leading company like Tower Group?

Ensure all claims are investigated.Video footageDelivery documentation (freight list)Driver trip sheet (where applicable)End of Loading sheet (where applicable)Combine details with store audits by claims auditors (where applicable)Processes claims timeously and ensure that you follow through to completing the errorsAlignment of claims, store auditors and operations, we need to drive issues that impact on claimsAny claims exceeding R500.00 on Perishables and R1000.00 on Groceries should be signed off by the claim’s managerHO claims should be signed by the claim’s managerFreight list to be updated every day on SAP and handed to the person in filling (where applicable)Claims needs to be approved and declined correctly. Any disputes should be dealt with immediatelyEmails regarding claims should be addressed to the correct person and should communicate with the correct information. Therefore, it is important to approve, and decline claims correctlyInformation supplied over telephone should be correctIf a claim ticket goes in error, it is your responsibility to ensure that the error is resolved timeously.Billings to be raised, signed, communicated (to the relevant contacts) and updated via the F-drive

Apply now and a member of the team at Tower Group will get in touch with you to discuss your career options further.

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Tagged as: Claims Investigations