Aftermarket Sales Representative

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Tower Group are currently seeking candidates for their open Aftermarket Sales Representative position in Durban, KwaZulu-Natal through Go Job Search. Are you an experienced candidate looking to take up a Aftermarket Sales Representative role such as with an industry leading company like Tower Group?

An Opportunity for an Aftermarket Sales Representative for one of our clients in the Manufacturing industry to be based in the KZN branches.PERMAMENT POSITIONResponsibilities :Promotion and selling of Aftermarket services, Parts, Accessories, Rental offerings, Service Contract offerings, Tyres, Driver Training, Load Testing and inhouse engineeringOverall responsibility to achieve sales, growth and profitability targets in an assigned sales territoryContact new and existing customers to discuss their needs, and to explain how these needs could be met (training etc)Visiting new customers to ensure safe operation of forklifts according to set standards and legal requirements by promoting Driver Training and load testingInform and resolve customers’ questions about products, prices, availability, product uses and credit termsQuote prices, credit terms and other specificationsEmphasise product features based on analyses of customer’s needs and on technical knowledge of product capabilitiesPrepare sales contracts for orders obtained and submit orders for processingAssist with resolution of debtor’s disputes and assist with cash collectionsOverall responsibility to meet growth / market share increase objectives; responsible to analyse, prepare and successfully implement strategy to target and convert new business accounts, cold calling on potential new accountsOverall responsibility to ensure quality of customer interaction and service – ensure that customer expectations in all regards are exceeded by building and nurturing partnerships based on a thorough understanding of the clients business and unique needs and challenges (drive customer service excellence, ensure good communication with customers, develop and implement strategy to ensure proper/ scheduled cover for assigned territory, developing partnerships with and tailor made solutions for clients, evaluation of own development needs and ensuring lack of knowledge/skills are addressed)Responsible to ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performedSound financial management of deals in line with budget and company strategic objectives (ensure the quality of rental business activities is in line with company objectives; ensure aftermarket order targets, invoicing targets and GP targets are met, ensure key administrative support functions are diligently executed, e.g. delivery and collection of contracts; ensure discounts are approved / within limits; ensure site inspections are carried out; etc.)Plan, prepare, submit and ensure achievement of short-term and long-term rental targets for assigned territoryPreparation and presentation of reports as and when requiredOverall responsibility to ensure administrative procedures are followed correctly; responsible to ensure administrative duties are performed accurately and timeously; maintenance of customer records, etc.Participative responsibility to grow department in line with company requirementsParticipation in team/department meetings and development/training initiatives to ensure that the After-Sales Team functions as an efficient resource for the companyOverall responsibility to ensure quality of interaction with internal and / or external clients (maintain proper communication and joint resolution of problems, ensure prompt and accurate responses to queries / requests for assistance)Ability to develop and implement operational innovation by providing innovative solution offerings to Customer challengesAssist with Parts stock take exercises as and when required.Time Management and planning skills Requirements :Grade 12 / MatricCode EB / 8 driver’s licenceExperience and Training in similar Sales and Marketing orientated roleRelevant Technical skill within the Materials Handling IndustryProven and relevant experience within similar After Sales roleRelevant Technical qualification within industry

Apply now and a member of the team at Tower Group will get in touch with you to discuss your career options further.

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Tagged as: Aftermarket Sales Representative