IT Operations Manager (ISP / Telecommunications)

Apply Now

Tower Group are currently seeking candidates for their open IT Operations Manager (ISP / Telecommunications) position in Durban, KwaZulu-Natal through Go Job Search. Are you an experienced candidate looking to take up a IT Operations Manager (ISP / Telecommunications) role such as with an industry leading company like Tower Group?

My client, a well established organisation in Durban has an urgent requirement for a Technical Operations Manager with solid ISP Exposure. Purpose of the roleOverall responsibility for the day-to-day operational monitoring and support of the company’s infrastructure and technical services.Management and development of the operations team, supervising their work to ensure that it is of highest standard and that they meet the agreed KPIs and objectives that have been set for them. Responsibilities include:Responsible for managing the team, systems and processes to support global network, hosting, security and voice servicesDay-to-day operation of the operational team, providing overall guidance and supervisionManage operational resources to ensure that the business is able to meet the service levels. required and respond in a timely manner to network and server anomalies and outagesManage the team, supervising their work to ensure that it is of highest standard and that they meet the agreed KPIs and objectives Necessary Experience and/or Qualification Experience in managing operations teams.At least 3 years’ experience in comparable role within a service provider or telecoms organisationStrong engineering background with at least 5 years’ experience in the IT industryHands-on experience with monitoring, network diagnostic and network analytics tools Knowledge and experience of physical network infrastructure and supporting large networks.ITIL qualifications is an advantage.Experience of ISO27001 is an advantage

Apply now and a member of the team at Tower Group will get in touch with you to discuss your career options further.

Apply Now

Tagged as: IT Operations Manager (ISP / Telecommunications)