Technical Account Manager (Information Technology)

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Pronel Personnel are currently seeking candidates for their open Technical Account Manager (Information Technology) position in Pietermaritzburg, KwaZulu-Natal through Go Job Search. Are you an experienced candidate looking to take up a Technical Account Manager (Information Technology) role such as with an industry leading company like Pronel Personnel?

Our client has a remote role available for a Technical Account Manager to join their growing Technical Account Management division. You will be managing key clients for the company, and like any Head of IT, you will have a wealth of expertise to call on.Primary ResponsibilitiesCarrying out business analysis with a dedicated portfolio of clients on a regular basis that is well governed and documented.Authoring strategy documents, proposals and aligned roadmaps and budgets that are then sold to the client through ongoing consultative engagement.Working within Advantage and Professional Services teams to promote and identify technology opportunities that mitigate business risks – leading to the scoping of future improvements within your existing customer estates.Supporting  Business Development team to identify risks and potential improvements relating to prospective client engagements.Consult, advise and own the delivery of high value/impact solutions to clients.Creative thinking and ability to seek innovative solutions to complex technical and business problems. Job RequirementsDigital – Understanding and experience of how legacy IT, Infrastructure, Platform, SaaS and DevOps disciplines can be used to effectively modernize businesses.Transformation – Have scoped, designed and overseen the design and delivery of technical projects that required significant change and stakeholder management.People – Maintaining excellent client relationships.Challenge legacy ways of working, and articulate how a modern, digital-first approach can provide competitive advantage to businesses.Certified to a high level in public cloud offerings (at least one of the MS Azure, AWS, GCP)Experience working within a senior technical role for medium + technology departments within mid-market+ businesses.Evidence of having worked as part of a technology team that you help to modernize to support the needs of a demanding business.Successful background in software engineering and/or infrastructure, having lead cross-functional teams.Understanding of why multi-environment estates are important.Either held a client facing role within, or close proximity and engagement to Digital Product teams or CTO.Demonstrable experience in leading major system replacement/upgrade projects.Recognising and developing new business opportunities.

Apply now and a member of the team at Pronel Personnel will get in touch with you to discuss your career options further.

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