Area Supervisor

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Tower Group are currently seeking candidates for their open Area Supervisor position in Cape Town, Western Cape through Go Job Search. Are you an experienced candidate looking to take up a Area Supervisor role such as with an industry leading company like Tower Group?

The Main Purpose of the job:The successful applicant will be responsible for managing all staff on the integrated services. This will include providing operational support, oversee client services, training, audits, and industrial relations related issues in the designated areas. Managing operational costs.Education and Experience required:• Grade 12• Minimum 5 Years’ experience in cleaning and Health Care is compulsory• A valid driver’s license ( Must ) • Experience in highly commercial and sensitive markets is compulsory• Project Management experience in cleaning would be an advantageOwn reliable transport is non negotiable. Knowledge and Skills:• Knowledge of the relevant cleaning, hygiene, and pest sector• Knowledge of South African and industry-specific laws• Knowledge of MS Office; specifically excel and word• Proactive• Professional• Customer service skills• Management skills• Communication skills• Ability to balance the budget and save on soft costs• Ability to draft and extract reports• Attention to detailKey areas of responsibility:• Employee Managemento Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulationso Ensure that all subordinates adhere to working standards as per the respective service level agreement and Business Standardso Ensure that company image and reputation is upheld, and employees adhere to uniform regulationso Arrange counselling and effect wellness campaigns within each siteo Monitor and verify employee time schedules as per shift agreementso Employees leave managemento Regularly communicate changes and general information to all employees per site• Industrial Relations Supporto Maintain discipline by using the company’s disciplinary code and procedure, as well as attending to grievances.o Preparation of contingency plan for strikes and stay away.o Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.o Adherence to company policy and procedureo Manage Union relationships• Recruitmento Efficiently source temporary employees in accordance with labour legislation and internal process and policyo Ensure that employee head count on site is in line with the agreed head count costingo Approval process to be followed when hiring new staffo To ensure that staff members sign their engagement contract before they start work on siteo To ensure that all onboarding forms are submitted to payroll on time• Systems and Processo Ensure that PRP hours are approved on timeo Adhere to on time salary payments• Site managemento Ensure that correct resources and employees are transported to siteo To carry out regular inspectionso To be responsible for the prompt attention to the communications book procedure.o To attend certain regular meeting with clients, where minutes need to be taken.o All problems to receive prompt actiono Usage of the AM tool for each siteo Audits and inspectionso Site inspections on regular basiso Maintain overall client expenses on site• Business developmento Work with Contract managers to upsell clientso Build and maintain client relationshipso Have an in-depth knowledge of business products and value proposition• Training & developmento Annual training for staffo On the job trainingo Statutory training for the staffo Learnershipso Talent and Incubation nuclease• Health & Safetyo Hazard Identification and Risk Assessments are completedo Equipment is in good working order.o Uniforms are sufficient and in good condition.o Personal Protective Equipment is supplied as per site and scope hazards identified.o Toolbox talks are done twice a week by the Contract Manager.o Current Safety Data Sheets are available on chemicals used on site.o Staff medicals where necessary are available.o Waste Management Procedures are followed on site

Apply now and a member of the team at Tower Group will get in touch with you to discuss your career options further.

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Tagged as: Area Supervisor