Technical Services Manager

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Hire Resolve are currently seeking candidates for their open Technical Services Manager position in Cape Town, Western Cape through Go Job Search. Are you an experienced candidate looking to take up a Technical Services Manager role such as with an industry leading company like Hire Resolve?

Technical Services ManagerAn industry-leading company is currently looking for an experienced and talented technical services manager to join their team of professionals.Key Requirements:Bachelor’s Degree in Electrical or Mechanical EngineeringKnowledge and experience in the solar field is an assetProduct experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is preferredMinimum 3 years technical experience in the solar industryExcellent written and verbal communication skills requiredExcellent English skills, Afrikaans is an assetWillingness to work in a fast-paced, customer facing environmentAbility to organize, prioritize and effectively multi-task daily and meet deadlinesAssertive, confident and clear communicator – via e-mail, phone and face-to-faceProficient with desktop applications such as Windows & Office. ERP System Knowledge is an assetExperience with PV Design Software such as PV Syst, PV Sol etc.. is an assetMust have valid state driver’s licenseKey Responsibilities:Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspects.Technical consultation and support of customers in respect of the company’s PV products and systems in both – commercial and residential markets.Preparation of quotations, follow up, product consulting and order confirmation to clients, mainly for technical servicesCommencement of technical on-site and telephonic support as well as site visits for assessments or energy audits to prepare a PV design.Gaining internal knowledge about new products or updates and changes. Internal processing and presentation in the company’s knowledgebase and training of colleaguesAnalyses and Assessment of market and customer requirements for new products and solutions.Support Department Manager when implementing new products and services.Working close with the Department Manager for setting up and maintain technical presentations, product battle cards, warranty guidelines etc…Commencement of regular technical product and system trainings with clients where new products are introduced or system configurations are shown.Preparing PV designs in the company’s design software PV Manager. Commencement of internal an external trainings herein

Apply now and a member of the team at Hire Resolve will get in touch with you to discuss your career options further.

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