Student Adviser

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Tower Group are currently seeking candidates for their open Student Adviser position in null, null through Go Job Search. Are you an experienced candidate looking to take up a Student Adviser role such as with an industry leading company like Tower Group?

Student Advisor: Duties and Responsibilities:Database Capturing and IntegrityEnsure all database (interest cards, telephonic enquiries, walk-ins) secured is captured accurately and in full on STASY.For leads that are integrated into STASY (e.g. website leads, online applications etc.) ensure that all additional student personal information is captured.ConsultationsEnsure all database (interest cards, telephonic enquiries, walk-ins) secured is captured accuratelyAfter the initial telephone call, send all necessary information via email.Responds to and consults with, if necessary, all applications not yet consulted with.Conducts follow up calls with all enquiries within 5 working days of initial contact.ApplicationsSecure applications by following the consultation process with all leads and enquiries.Follow up with unpaid online applications to secure payment and necessary certified supporting documentation.Complete required weekly follow up calls to secure applications.Achieve application targetsDrive applications to registerRegistration TargetsAchieve individual registration target as determined by Head: Student Recruitment (Distance).Stakeholder Management and Customer ServiceInternal customer points to note – interaction with his/her team members, interaction with other campus staff outside his/her team, interaction with Campus Senior management and Campus Head.Manages relationships in accordance with policies, procedures and legal requirements.Ensures and enables clear and open communication between the stakeholders and the brand.Conducts regular meetings with stakeholders.Competencies required:Telephone EtiquetteAdvanced Oral & Written CommunicationInterpersonalTime Management & PlanningWillingness to LearnCustomer Service FocusedTarget driven with an ability to handle pressureMinimum Education Requirements:3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similarMinimum Work Experience Requirements:Minimum of 2 years Sales Consultant/ Customer Relations Consulting experience.

Apply now and a member of the team at Tower Group will get in touch with you to discuss your career options further.

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Tagged as: Student Adviser