Customer Relations Consultant

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Unique Personnel are currently seeking candidates for their open Customer Relations Consultant position in Johannesburg, Gauteng through Go Job Search. Are you an experienced candidate looking to take up a Customer Relations Consultant role such as with an industry leading company like Unique Personnel?

Job Number 68461 Job Type Permanent Job Title Customer Relations Consultant Computer Skills MS Office Suite,Windows Industry Pest Control City Johannesburg (Incl. Northern Suburbs) Province Gauteng Job Description Job Purpose:Enhance, extend and retain the Company’s/Division’s business through representing the company to existing clients and to achieve pre-determined retention targets. Coordination and consolidation of retention feedback from role players in the business.Principal duties:1. Achievement or improvement of retention budgets & growth rate 2. Account Manage a number allocated customers for the region and or division 3. Maintain complete records of all activities regarding the customer – creating a relevant and historic database 4. Make every effort to encourage our existing client base to retain our services by building and maintaining professional client relationships 5. Adherence to Company and Divisional standards in terms of hours of work, minimum performance standards, reporting, completion of relevant documentation, use of company assets and policies 6. Flag losses/reductions received 7. Notify Service Planners and Regional Key Accounts Manager of all handovers, liquidations and closures immediately 8. Weekly reporting of terminations to Regional Key Accounts Manager 9. Compliance to and use of the CRC retention process flow with the daily, weekly, monthly and quarterly responsibilities as confirmed therein.Internal and External Key Relationships:Internally: ? Branch Manager ? Regional Sales Manager ? Sales Managers ? Regional Business Managers ? Quality Assurance Managers ? Sales Consultants ? AdministrationExternally: ? Customers ? Stake Holders

Apply now and a member of the team at Unique Personnel will get in touch with you to discuss your career options further.

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Tagged as: Customer Relations Consultant