Sales Administrator

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Tower Group are currently seeking candidates for their open Sales Administrator position in Johannesburg, Gauteng through Go Job Search. Are you an experienced candidate looking to take up a Sales Administrator role such as with an industry leading company like Tower Group?

Our Client based in Kempton Park is looking for a Sales Administrator to provide an efficient sales coordination service to Production, Sales and directly to the ClientRequirements:Grade 12 CertificateAt least 5 years administration experience in sales administration3-5 Years experience within a Manufacturing, Engineering or Mining environmentTechnical backgroundJob Description:Customer Liaison:All queries / complaints are handled to customer satisfactionOrders, contracts and confirmations of delivery dates is confirmed and compared with the original quotation, and customer is communicated with accordinglyExternal and internal customer orders and queries are managed to ensure that expediting is in accordance with set standardsImport permits are expedited and obtained from the customer when necessaryOrder acknowledgement within delivery dateDaily communication with customers on the progress of their ordersJob Costing: New jobs are created as and when requiredRelease reports are run before closure and distributed to Manager with relevant comment for actionAll invoices are received and process followed to ensure successful close of specific jobOrders on JDE are expedited to ensure delivery deadlinesCorrect drawings are provided to supplier when requiredSupplier liaison as and when requiredGeneral Administration: Open Order report is completed and sent to the direct report as per set deadlinesLogging and investigation of incidents, compliments, innovations and response provided within requested periodAll Customer Complaints as well as progress on resolution of those are communicated to the Manager as well as the relevant Sales PersonCommercial queries are dealt with as requiredAll information pertaining to the RFQ, the Quote, related documents (Technical spec sheets, drawings and part lists) and the order is captured as soon as received and sent to customer within the set time framesUpfront invoicing and pro-forma invoicing is completed in timeCredit notes are processed as requiredContracts and fixed price agreements are loaded on JDE and renewed prior to expiryOrder Coordination: All paperwork is completed accurately and approval is receivedOrder intake process, as defined by the company, is followedAll orders from the client are sent to the relevant department on the same day along with the original quotationCritical orders and handled urgently by following the correct channels within the DivisionAll order delays are investigated and communicated to the customer as soon as they are raised (LDN and LO)Urgent and breakdown orders are processed and expeditedInvoice targets (weekly) are coordinated with plannersAM, AP and C1 release reporting and coordinatingOrder amendments and change of orders are facilitated

Apply now and a member of the team at Tower Group will get in touch with you to discuss your career options further.

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Tagged as: Sales Administrator